Upbe is a software that automatically analyzes hours of calls. It extracts the data and displays it in a very simple way for you to quickly identify best practices and manage errors in the calls you have in the Call Center. You will achieve:
- Automating the analysis of call quality
- Identifying bad practices in the Call Center
- Automating your Quality and Compliance processes in the Call Center
- Scaling up good practices in Phone Sales
- More control for your Sales/Admissions/Recruitment teams
- Improving your sales team's skills based on best sales practices
- Sell more!
Provide a solution to not knowing what happens during calls and not knowing how your team is handling or selling. We have experience with clients in the industry. We know how to help you.
Learn about our success story with:
How do we work with your Admissions / Recruitment department?
Detecting best practices to identify customer motivation to hire.
Detecting and improving the ratio of calls where call recording is informed
Identification of agents/sales reps who follow a good sales process
Companies that trust in Upbe:
